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Privacy Policy for Physio Shop

We at Physio Shop are dedicated to safeguarding your personal information since we respect your right to privacy. This privacy policy outlines how we collect, use, and safeguard the information you provide when visiting our website or purchasing our high-quality medical products, including physiotherapy tools, at the best prices in Pakistan.

Who We Are

Our website address is: https://www.physioshop.pk. Physio Shop specialises in providing premium medical products, helping customers improve their health and well-being.

What Information We Collect

Physio Shop may gather the following information at the time when you use our website:

  • Personal Data: Name, phone number, email address, shipping address, and payment information for purchase fulfilment.
  • Comments & Feedback: Data shared via comments, including your IP address and browser details, to detect and prevent spam.
  • Media Uploads: If you upload images, please avoid including location data (EXIF GPS), as this can be accessed by other users.

Cookies

To enhance your browsing experience, we use cookies to store your preferences and login details.

  • Comment Cookies: Save your name and email for future comments.
  • Login Cookies: Keep you logged in for up to two weeks unless manually logged out.
  • Temporary Cookies: Used to check browser compatibility; discarded upon closing the browser.

In your browser’s settings, you may control or turn off cookies at any moment.

How We Use Your Data

We use the collected data to:

  • Process orders and ensure timely delivery.
  • Improve customer service by responding to inquiries.
  • Personalise your shopping experience based on preferences.
  • Provide updates and promotional offers; you have the option to unsubscribe at any moment.

Who We Share Your Data With

Your data is shared only with trusted third parties involved in processing your orders, such as payment processors and delivery services. We do not sell, trade, or share your information with unauthorised entities.

How Long We Retain Your Data

  • Comments: Retained indefinitely to improve our response system.
  • Customer Accounts: Stored securely for as long as the account remains active. You can always ask to be deleted.
  • Order Information: Retained for record-keeping and customer support purposes.

Your Rights Over Your Data

You have the right to:

  • Make a request to view the personal information we have on you.
  • Make a request to have your personal data updated or removed.
  • At any moment, you can revoke your permission for data processing.

To exercise these rights, please contact us at the details provided below.

Data Security

Strict security measures are put in place to protect your personal data. Nevertheless, there is no completely safe way to transmit data over the internet. While we strive to protect your data, we cannot guarantee absolute security.

Third-Party Content

Third-party material, such as articles or videos, may be embedded on our website. This content behaves the same as visiting the third-party website, which may collect data or use cookies independently.

Contact Information

For any privacy-related concerns or requests, please Contact us:

  • Call/WhatsApp:
    • 0345-1425124
    • 0334-9891749
  • Address: 963 L Block, Johar Town, Lahore

Policy Updates

We may update this privacy policy periodically. Any modifications will be noted here along with the most recent revision date.

We appreciate you entrusting Physio Shop with your needs for medical supplies. Our first concerns are your pleasure and privacy.